Make customer WiFi a breeze
Provide a seamless hospitality WiFi experience and collect valuable marketing data with minimal fuss
Tired of endless forms and intrusive personal data requests? Us too!
From equipment to expert installation, we provide everything your business needs to give your customers a hassle-free WiFi experience.
Built to serve the Hospitality Industry
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Enhance guest satisfaction, offer secure, easy access, and support business operations
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Seamless café WiFi enhances customer experience and convenience, while providing valuable insights and marketing opportunities
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Enhance customer experience, encourage longer stays, bring new marketing opportunities
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Improve customer satisfaction, promote online engagement, and facilitate efficient table turnover
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Attract more bookings, increase guest satisfaction, and connect direct with your guests
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Enhance customer experience, encourage longer guest stays, bring new marketing opportunities and provide exclusive services for members
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Create an inviting and flexible environment that keeps family members entertained during the shopping experience.
Customer WiFi that enhances your brand
Your WiFi should positively reinforce your brand through visibility & simplicity. Make it easy for your customer to provide the details you need and carry on with their day.
Great WiFi creates repeat customers
Quick and hassle-free WiFi access significantly improves the overall customer experience, making it much more convenient for patrons to stay longer, whilst encouraging return visits.
WiFi access should not be stressful
Too many WiFi portals ask too many questions. We don’t relentlessly mine personal data, when all you really need is permission to send the occasional special offer.
Strong WiFi coverage attracts meetings and gatherings
Having reliable WiFi throughout your space attracts more events and conferences, increasing footfall and promoting your venue for future business.
How an onwigo WiFi solution works
Company Branding
We build a custom guest portal to make sure your company branding is the first thing guests see when they connect to your WiFi network.
Coverage Guarantee
We assess your venue and create a bespoke wireless solution that leaves no area of your premises without solid coverage.
A Complete Solution
We take care of everything from design to installation, including provision of all the necessary equipment and connectivity.
Optimisation and Support
Our work continues long after the installation is over. Our team will continually monitor your network status remotely to ensure smooth operation.
Connectivity Options
As part of the design process, we will investigate, advise and provide connectivity direct to your premises.
Secure by Design
We assess your requirements and build isolated networks that segregate operational devices including tills from guests, for added peace of mind.
Ready for Better WiFi?
Frequently Asked Questions
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A WiFi portal is a sign-in page that appears when customers connect to your WiFi network and serves as a gateway to the Internet. It provides an opportunity to showcase your brand and capture customer name & email details for future marketing purposes.
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A portal brings several benefits, primarily branding and customer information capture for marketing. But more importantly, an onwigo WiFi portal creates an isolated network that offers security benefits by separating customer devices from sensitive equipment like tills and payment machines. Click here for a detailed article on the benefits of a WiFi portal.
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Beyond capturing visitor details and marketing permission, an onwigo portal provides a gateway to the Internet. Allowing you to direct customers to a website of your choosing upon sign-in. The specials menu is usually a good destination!
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An onwigo portal in a hotel not only captures guest details and marketing consent but also offers a direct internet gateway. This feature enables hotels to guide guests to a specific website upon sign-in, like promotional offers or hotel services, enhancing guest engagement and business opportunities.
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Enhance your clubhouse experience by offering seamless connectivity to members and visitors. A sign-in page simplifies connection and offers a way to keep in touch with visiting guests. Plus, anywhere with a power supply and line of sight to the clubhouse can become an extension of the clubhouse WiFi, keeping golfers connected across the course.
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Onwigo's innovative use of broadband and 5G bonding presents a step change for businesses in underserved broadband areas. By combining multiple internet connections, we can enhance Internet reliability and speed, significantly improving customer experience and operational efficiency. Find out more here.
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It’s rare for a hospitality business to require a leased line, most hospitality venues are well served by broadband infrastructure. Our team are networking experts, so if your business happens to be in an under-served area we have the capability to provide reasonably priced leased lines or bond several lower speed broadband and 4G / 5G services.
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As a team of networking experts, we are well equipped to make the most of a single connection. Our solution will provide separate networks for guests, keeping the important stuff in its own protected bubble, with guaranteed bandwidth to ensure business devices like tills and payment machines get top priority. We do prefer to provide your broadband connection, to make sure you have the most suitable service.
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Of course. We can accommodate smaller installations by providing a ‘plug & play’ access point that connects to your existing router and brings all the same benefits of a larger installation.
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Most holiday lets and apartments are booked though an agent or third party website, who often withhold customer contact details from the property owner to prevent follow-up direct bookings. A WiFi portal from onwigo would allow you to engage directly with your customers by capturing their name and email address (and phone number if you like) for direct communication.
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Fast and reliable WiFi is one of several steps you can take to increase the length of time customers spend in your establishment. Read our dedicated blog post on steps you can take to improve customer dwell time.